Best Documentation For eLearning Websites In 2023

The Rising Popularity of eLearning Websites in 2023 In the ever-evolving landscape of education, eLearning websites have gained immense popularity, especially in the wake of the COVID-19 pandemic. As remote learning becomes the norm, students and teachers

Overlay Image Overlay Image
Best Documentation For eLearning Websites In 2023

The Rising Popularity of eLearning Websites in 2023

In the ever-evolving landscape of education, eLearning websites have gained immense popularity, especially in the wake of the COVID-19 pandemic.

As remote learning becomes the norm, students and teachers are seeking accessible and convenient ways to engage in online education.

The flexibility and wide range of courses offered by eLearning platforms have made them a preferred choice for many. 

As a result, it has become crucial for eLearning websites to provide exceptional documentation that guides users through their learning journey and ensures a seamless experience.

Why Do You Need To Create Documentation for eLearning Websites?

Documentation plays a vital role in enhancing the user experience on eLearning websites. 

It provides valuable information, step-by-step guides, and troubleshooting solutions that help students and teachers navigate the platform effectively. 

Types of Documentation for LMS & Online Education Websites:

  1. Documentation for Students 
  2. Documentation Educators & Lecturers

Documentation for Students

These types of documentation are targeted towards students and learners, educating them on how to efficiently operate and access the LMS platform. 

The documentation must consist of tutorials & guides on how to operate the platform, how to troubleshoot issues, how to access lectures, track study activities, & online libraries. 

The documentation also must include chapters on how to manage student accounts, payment process, & access certificate of compilation if needed. 

Documentation for Educators & Lecturers

These types of documentation will greatly vary between platforms depending on their own style of educational content they provide. The documentation for educators will consist of the following items:

  • Instructions on how to create and manage courses: This should include information on how to create and edit content, add assessments, and track student progress.
  • Instructions on how to use the platform’s features: This should include information on how to use the platform’s tools for communication, collaboration, and assessment.
  • Troubleshooting tips: This should include information on how to resolve common problems, such as technical issues or student questions.
  • Support resources: This should include information on how to contact the platform’s support team for help.

In addition to these general topics, e-learning websites should also tailor their documentation to the specific needs of their educators.

Why Documentation is Essential for eLearning Websites:

The importance of professionally produced documentation cannot be exaggerated.

Provide In-Depth Guides & Resources For Students

Students often seek comprehensive information about courses, registration processes, fees, certifications, and other aspects before enrolling in an eLearning program. 

By offering in-depth guides and resources, you can showcase the value of your courses, answer frequently asked questions, and address any concerns potential students may have.

 Well-documented information helps build trust and increases enrollment rates.

Assist Learners In Understand How To Use Your eLearning Site

Every eLearning website has its unique features, interface, and navigation system. It is crucial to provide clear instructions and guides that enable learners to effectively utilize the platform. 

A well-structured documentation page helps students understand how to create accounts, access courses, submit assignments, communicate with teachers, and complete exams. 

By assisting learners in navigating your eLearning site, you enhance their overall learning experience.

Provide Informative, Step-By-Step Guides For Teachers

Documentation is not limited to students alone; it is equally valuable for teachers and educators who use eLearning platforms. 

Teachers need detailed instructions on how to set up their profiles, create courses, manage student interactions, evaluate assignments, and issue certificates. By providing informative, step-by-step guides tailored to teachers’ needs, you empower them to utilize the platform efficiently and deliver high-quality online education.

Troubleshoot Common Problems With a Detailed Documentation Page

As students and teachers engage with eLearning platforms, they may encounter technical or operational challenges. A comprehensive documentation page with troubleshooting solutions can be a lifesaver. 

By addressing common issues and providing detailed instructions, you empower users to resolve problems independently, reducing the need for extensive support or assistance. 

This saves time for both users and support teams, enabling a smoother learning experience.

Reduce Workload on Your Student Help Center or Teaching Assistance

A well-structured documentation page acts as a self-help resource, reducing the workload on student help centers or teaching assistants. 

When users can find answers to their questions or troubleshoot problems on their own, they become self-reliant. 

This improves efficiency and frees up support resources to focus on more complex queries or unique challenges that require personalized attention.

Top Documentation Pages from Leading eLearning Websites

Now that we understand the importance of having documentation for online education websites, let’s explore some of the top-notch documentation pages offered by popular eLearning websites.

Khan Academy Help Center

Khan Academy, is by far the best free online education platform, for its extensive learning resources and well-structured documentation. Since they provide a wide range of subjects in different languages around the world.

Khan Academy courses require well-structured documentation in multiple languages and user-friendly visual presentation. 

Their documentation page, known as Khan Academy Help Center, is a valuable resource for students, teachers, and parents alike. 

The Khan Academy Help Center is neatly organized into distinct categories, including sections for students, teachers, parents, frequently asked questions (FAQs), bug reporting, and troubleshooting.

This comprehensive and well-organized documentation ensures that users can easily find the information they need, making their learning experience on Khan Academy smooth and hassle-free.

Coursera Help Center

Coursera Help Center for Coursera elearning websites

Coursera, a widely acclaimed online education platform, is especially known for its code camps & Coursera selected the best coding courses online recognized by popular recruiters and companies. 

Coursera offers user-friendly and informative documentation pages called the Coursera Help Center for their large student & educator base. Coursera even offers dedicated documentation pages for Organization Admin & HR. 

Designed for the seamless presentation of information and assistance. Coursera documentation pages are an excellent example of how documentation should be structured for different types of users. 

Additionally, the Help Center provides a list of recommended articles that offer further information and resources to assist students in resolving their issues effectively. 

edX Harvard University Help Center

edX Harvard University Help Center for its online elearning websites

edX Harvard courses have a user-friendly documentation page that’s well-structured and easy to navigate. It offers a clear layout with different sections, including FAQs, troubleshooting, and support, making it easy to find what you need. 

The documentation page also has a search function and a community forum for students and educators to connect and discuss course-related topics. 

It’s available in multiple languages and presented in a visually appealing and easy-to-understand format, making it an excellent resource for students of all levels.

Udemy – Courses Help & Support Desk

Udemy’s Course on Demand Documentation is a user-friendly resource that provides comprehensive information and support to students and instructors. 

With clear sections, a search function, and a community forum, it ensures that users can easily find the information they need. 

The documentation is available in multiple languages and presented in an easy-to-understand format, making it an excellent resource for students of all levels.

Why Use WordPress To Create Documentation for eLearning Websites?

WordPress is a versatile and widely used content management system that offers numerous benefits for creating documentation pages on eLearning websites. 

Here are some reasons why WordPress is an excellent choice:

  • Ease of Use: WordPress provides a user-friendly interface that allows you to create and manage content effortlessly, even without extensive technical knowledge
  • Plugin Ecosystem: With thousands of plugins available, WordPress offers various documentation plugins that simplify the process of creating and organizing content for your eLearning website.
  • Customizability: WordPress allows you to customize the look and feel of your documentation pages to align with your branding and enhance the overall user experience.
  • Search Engine Optimization (SEO) Capabilities: WordPress provides built-in SEO features and plugins that help optimize your documentation pages for search engines, improving their visibility and attracting organic traffic.
  • Content Organization: WordPress provides flexibility in organizing and categorizing documentation content, ensuring easy navigation and accessibility for users.
  • Multimedia Integration: WordPress allows seamless integration of multimedia elements, such as images, videos, and interactive tutorials, enhancing the effectiveness of documentation for eLearning websites.
  • Collaboration & User Feedback: WordPress enables collaboration among multiple authors and allows users to provide feedback, comments, and suggestions on documentation, fostering continuous improvement.
  • Mobile Responsiveness: WordPress documentation can be designed to be mobile-responsive, ensuring a consistent and accessible experience for users across various devices.
  • Scalability: WordPress provides scalability, allowing documentation to expand and evolve alongside the growth of the eLearning website and its user base.

EazyDocs The Best WordPress Documentation Solution

Documentations Created with EazyDocs Knowledge base plugin

The WordPress development community has created some amazing WordPress addons & plugins that can help users experience ten folds. One such productivity booster plugin is called the EazyDocs documentation solution. 

EazyDocs is an essential documentation tool for eLearning website owners who want to create high-quality documentation. The plugin offers a range of features that help you streamline the document creation process and enhance the user experience.

One of the key features of EazyDocs is its organization and structure capabilities. With EazyDocs, you can easily organize your documentation into categories, sections, and sub-sections, making it easy for users to navigate and find relevant information.

Display search form with suggested keywords

Another standout feature of EazyDocs is its advanced search functionality. The integrated live Ajax search bar allows users to quickly search for specific topics or keywords within your documentation, ensuring they find the right information.

EazyDocs Front-end Docs Contribution Editor Menu

Collaboration is also made easy with this helpdesk builder plugin. The EazyDocs contributor feature allows multiple teachers or contributors to collaborate and add their expertise to the documentation. This ensures that your documentation remains up-to-date and comprehensive.

Additionally, EazyDocs seamlessly integrates with the Elementor page builder, allowing you to design and customize your documentation pages with ease.

The plugin offers Elementor pre-made templates & Elementor widgets for streamlined documentation creation.

How To Create the Best Documentation for eLearning Sites with EazyDocs?

Creating effective documentation for your eLearning website using this WordPress free documentation plugin is a straightforward process. 

Here’s a step-by-step guide to help you get started:

Step 1: Install EazyDocs Knowledge Base Plugin

Begin by installing the EazyDocs plugin on your WordPress website. You can find the plugin in the WordPress plugin repository or directly from the EazyDocs website.

Step 2: Configure Your Documentation Pages

Once the plugin is installed, configure the settings according to your requirements. Customize the appearance, layout, and styling of your documentation pages to align with your brand.

Step 3: Organize Your Documentation with Tags and Categories

Create a logical structure for your documentation by organizing it into tags and categories. This helps users navigate and find relevant information easily.

Step 4: Add an Advanced Live Search Bar in Your Documentation

Integrate an advanced live search bar into your documentation pages using EazyDocs. This powerful search functionality enables users to quickly find the information they need, improving their overall experience.

Step 5: Start Creating documentation for eLearning sites

Follow this easy step-by-step video tutorial on how to create documentation with EazyDocs. The process is simple and streamlined so that you can create as many unique docs as you need and organize them into different categories.

Unlock More Advanced Features with EazyDocs PRO

EazyDocs PRO offers additional features and functionalities to further enhance your documentation capabilities. 

Some of the advanced features include:

  1. Instant Answers ChatBot: Provide quick solutions to common queries through an AI-powered chatbot, reducing the workload on your support team.
  2. EazyDocs Analytics Feature: Gain insightful data and analytics about user engagement with your documentation, helping you identify areas for improvement.
  3. Multiple Knowledge Bases: Create multiple knowledge bases on a single WordPress website, allowing you to cater to different topics or user groups effectively.
  4. Internal Documentation: Restrict access to specific documentation to internal users or registered members, ensuring sensitive information is only available to authorized individuals.

Start Creating Your WordPress Documentation with EazyDocs

In conclusion, documentation plays a crucial role in providing a seamless and enriching learning experience on eLearning websites. 

By utilizing the power of EazyDocs, a comprehensive documentation plugin for WordPress, you can create well-organized, easily accessible, and user-friendly documentation for your online education platform. 

With its intuitive features and seamless integration with Elementor, EazyDocs empowers you to deliver exceptional documentation and support to students, teachers, and administrators. 

Start creating your WordPress documentation with EazyDocs and elevate the learning experience on your eLearning website.

Leave a Comment